Effective Date: June 2026
Your privacy is important to us. It is NEOPATRON LTD‘s policy to respect your privacy regarding any information we may collect from you across our website, https://neopatron.lat/, and other sites we own and operate. This policy is aligned with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect and How We Use It
We only ask for personal information when we truly need it to provide our software services to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.
2. Data Sharing and Third Parties (Stripe)
We do not share any personally identifying information publicly, except when required to by law. However, to process payments and prevent fraud, we share necessary financial and billing data with our secure payment processor, Stripe. Stripe processes this data in compliance with its own privacy policy and global security standards (PCI-DSS).
3. Links to External Sites
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
4. Your Rights under UK GDPR
As a user, you are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Under UK law, you have the right to access, rectify, or request the erasure of your personal data stored in our systems.
Cookie Policy for Neopatron
5. What Are Cookies
As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how we use it, and why we sometimes need to store these cookies.
6. How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use (such as maintaining your active login session or managing your Stripe checkout state).
7. Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
8. Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. This site uses Stripe to facilitate secure transactional processes, which may drop operational and anti-fraud cookies that are essential for handling financial payments securely.
9. User’s Responsibilities
The user undertakes the responsibility to make appropriate use of the contents and information offered on the site, including but not limited to:
- Not to engage in activities that are illegal or contrary to good faith and public order;
- Not to spread propaganda or content of a racist, xenophobic nature, illegal pornography, terrorist claims, or actions against human rights;
- Not to cause damage to the physical systems (hardware) and cloud/digital systems (software) of Neopatron, its suppliers, or third parties, nor introduce or disseminate computer viruses or any other systems capable of causing damage.
10. Contact Information
If there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it interacts with one of the features you use on our site. For any data requests or privacy concerns, please contact us:
- Email: support@neopatron.lat
- Company: NEOPATRON LTD (Company number 14176889)
- Address: Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
